Privacy policy

How we collect information

We do not collect personal information without your knowledge. You can provide contact information when contacting us and in subsequent correspondence.

The information that we collect may include:

• Contact details: name, organisation, mailing address, email address, social media accounts.
• Correspondence details: suggestions, comments, messages, questions and requests for further correspondence.
• Website analytics and usage details: IP address, browser type, operating system, date stamps, time on site, pages visited etc.

How we use browser cookies

We use browser cookies to remember you when you return to our site, and to measure the effectiveness of our marketing campaigns and our website. You can use this website without enabling cookies.

Our cookies don’t store sensitive or personally identifiable information such as your name, address or credit card details. We may use encrypted information gathered from them to help improve your experience of the site. For example, they help us to identify and resolve errors, or to determine relevant related content to show you when you’re researching on the site.

Third-party cookies

Third party vendors, including Google and Disqus, use cookies to serve ads and other content based on a user's prior visits to this website. Google's use of the DoubleClick cookie enables it and its partners to serve ads based on their visit to this sits and/or other sites on the Internet. You may opt out of the use of the DoubleClick cookie for interest-based advertising by visiting Ads Settings.
You may be also interested to visit this page for instructions how to opt out of a third-party vendor's use of cookies for interest based advertising.
We use cookies from the following third parties:

1. Google Analytics - We use Google Analytics to collect statistical information regarding how the website is used. This information is not personally identifiable.
2. Google AdSense - We use Google AdSense to display ads on some of our pages. Google AdSense may use user data. You can review Google's privacy policy regarding advertising here. That page also provides information on how to manage what information is collected and how to opt out of collection.
3. DoubleClick - The DoubleClick cookie is used by Google in the ads served on the websites of its partners, such as websites displaying AdSense ads or participating in Google certified ad networks. When users visit a partner's website and either view or click on an ad, a cookie may be dropped on that end user's browser.
4. Disqus - We use Disqus to let the users comment on our site's materials and thus improve their user experience. Disqus may collect user data. You can review Disqus' privacy policy here. That page also contains information on how to opt out of data collection.

How to disable cookies

Most modern browsers allow you to control your cookie settings for all websites that you browse. You can disable cookie deployment completely by editing your browser settings, however in doing this you may be limiting the functionality that is displayed on our website. To learn how to disable cookies on your preferred browser we recommend reading this advice posted by Google.

If you are concerned about cookies tracking your movements on the Internet then you may be concerned about spyware. Spyware is the name given to a particular band of cookies that track personal information about you. There are many anti spyware programs that you can use to prevent this from happening. To learn more about anti spyware software, visit http://en.wikipedia.org/wiki/Spyware.

How we use this information

We are very careful with the personal information you provide. We will use it to:

• Respond to your correspondence, questions, comments, suggestions, thoughts, opinions, ideas etc.
• Contact you to confirm specific requests, deliver email or other newsletters you may request.
• Inform you of our services and special offers, or provide information we think may be of particular interest to you.
• Continually update, develop, design and customise the content of our website to meet the needs, interests and requests of our customers.
• Publish comments and testimonials on the website with reference to your surname and first initial (with your permission).

We do not sell, rent, lease or exchange any personal information with other organisations or individuals.

Website links

This website may contain links to other external sites. The privacy and data collection practices on linked websites are entirely separate from us and are not covered by this privacy policy.

The hyperlinks to other sites on this website are provided as an additional resource only and should not be seen as an endorsement, approval or agreement with any information or resources offered at sites accessed through our site. No inference or assumption should be made and no representation should be inferred that we are connected with, operates or controls these websites.

Maintenance of information

All leads (prospects) and customer information is maintained in our secure cloud-based customer relationship management (CRM) database. Customer information (files and personal identifying information) is also stored on our secure network and in backup drives.

People who have signed up to our email newsletter have such details stored in our email newsletter system and in our CRM. We take all reasonable protection measures to ensure this information remains confidential.

Changes to this statement

We reserve the right to make changes to this privacy statement and its associated policies at any time and requests that you review this statement periodically for updates.

Contact information

If you have questions or concerns about any information on this page, please contact us. You can also check out our FAQs for anything else.